The Zangmeister Center has experienced Billing Specialists available Monday through Friday from 8:30 a.m. to 4:30 p.m. to answer your billing questions. We also have Pre-certification Specialists available to assist with pre-authorizations for tests, scans, chemotherapy, radiation therapy and other services.
Patient Advocates are available to help our patients find outside financial support if they cannot fully pay for their treatment or prescription medications. There are resources available to patients who qualify for this assistance. Patients’ needs are personally assessed and our Patient Advocates will guide them through the process.
We accept cash, check, Visa, MasterCard, and American Express.
Frequently Asked Questions:
How much will my treatment cost me?
You may be responsible for a certain percentage of what the insurance company deems as the “allowed amount” for a certain medication or service, as well as your co-payment for doctor visits, treatment, and adjustments on your medication. Some insurance companies may also charge you a co-payment for lab work. Co-payments are due at the time of service. If you have any specific questions regarding your insurance coverage, we encourage you to contact your insurance company.
When will I be billed?
You will not be billed for services until after your insurance company(s) pays us. In some cases, you may not receive a statement from us until several months after you visit our office. Statements are sent at the beginning of every month and are due upon receipt.
What if my finances do not allow me to pay my bill in full?
We are sensitive to financial complications that sometimes occur during times of illness. Our knowledgeable Billing Specialists will work with you to make payment arrangements on your account if you are unable to pay in full. We also offer a monthly payment plan.
I don’t understand my bill.
Our Billing Specialists are available at The Zangmeister Center to answer any questions from 8:30 a.m. to 4:30 p.m. Monday through Friday by calling (614) 383-6005.
What if my insurance changes?
If your insurance coverage changes during the course of your treatment or at any time, we ask that you notify us immediately. Always bring your current insurance card with you.
Access to the most advanced treatments depends heavily on strong clinical trial programs. The Zangmeister Center is an active participant in a broad range of research studies in cooperation with pharmaceutical companies, The Gynecologic Oncology Group and The National Cancer Institute’s Cooperative Groups (including Southwest Oncology Group and the Eastern Cooperative Group), through the Columbus Community Clinical Oncology Program. Clinical trials give patients broader access to new treatment options and are essential to our mission of providing the most advanced care available to the patients we serve. In addition to providing promising alternatives to our patients today, these studies can dramatically improve the prognoses for generations of future oncology patients.
The Zangmeister Center provides outpatient treatment for cancer and blood disorders, and offers medical oncology and hematology, gynecologic oncology, clinical trials, laboratory, imaging, infusion and support services and a specialty pharmacy, all under one roof. In most cases, patients can consult with their physicians, have blood work or scans, receive treatment and pick up their medication in one visit without multiple appointments.
The Mark H. Zangmeister Center is dedicated to providing the best quality care for our patients and families. We adhere to a holistic approach to patient care. We provide the most advanced technological care while meeting the physical, social, emotional, economic and spiritual needs of each individual we serve.