Careers

Team Members at The Zangmeister Cancer Center enjoy a competitive benefits package that includes medical, dental and vision insurance, company paid life insurance, company paid short- and long-term disability insurance, paid time off, Flexible Spending Accounts, Health Savings Accounts, and 401(k) profit-sharing plan.

We believe that our success is dependent to a great extent upon the quality and energy of our Team Members. Because of this belief, The Zangmeister Cancer Center seeks to attract superior people at all levels with excellent customer service, verbal and interpersonal skills who can develop and apply their knowledge and skills productively for meaningful work and to contribute to the growth and success of our practice.

Resumes may be emailed to: hr@zangcenter.com.

Contingent Pharmacist

 

Mid Ohio Oncology/Hematology, Inc. dba The Zangmeister Cancer Center is seeking a contingent retail and/or infusion pharmacist who specializes in both oral cancer medications and outpatient chemotherapy infusions. The minimum commitment required for this position is 5 shifts per quarter (12 weeks). No evenings, weekends or company-recognized holidays required. Hours are Monday through Friday during regular business hours.

Responsibilities:

  • Oversees and checks IV admixture of outpatient medications
  • Fills and checks oral chemotherapy medications and all supportive care medications required by oncology/hematology patients
  • Calculates chemotherapy doses
  • Designs, recommends, monitors, and evaluates patient-specific oncology care plans
  • Counsels patients extensively on dosing and side effect management of chemotherapy products
  • Reviews laboratory results and makes recommendations for dose adjustments
  • Develops chemotherapy regimens and guidelines based on NCCN guidelines and recent FDA approvals

Qualifications:

  • Bachelor of Science in Pharmacy or Pharm.D. degree
  • Pharmacy license in good standing with the Ohio State Board of Pharmacy
  • Minimum 2 years of experience in either a hospital or retail pharmacy setting
  • Oncology/hematology experience preferred
  • Knowledge of sterile IV admixture procedures, including compliance with USP 797 and USP 800
  • Excellent written, electronicand verbal communication skills
Revenue Cycle Collections Supervisor

 

Position Summary:

Responsible for the supervision and daily operations of the Accounts Receivable department. Works collaboratively with team members to ensure the efficient and effective collection of outstanding patient and insurance balances, including accounts receivable follow-up, payment posting and patient collections.

Essential Job Duties & Responsibilities:

  • Provides leadership, supervision and support to the Accounts Receivable department.
  • Ensures aged balances are followed up timely and effectively; communicates issues and areas of concern to the Director of Revenue Cycle, as needed.
  • Regularly monitors the status of outstanding claims, denials, and payments, and delegates focus areas based on status.
  • Researches and resolves claim denials, unpaid aged claims, and incorrectly paid claims for assigned accounts.
  • Receives patient phone calls, answers account inquiries, and establishes budget plans, as needed.
  • Assists A/R and Registration teams with difficult insurance follow-up and patient account issues.
  • Regularly monitors the status of individual staff member and team productivity.
  • Provides training, cross-training, guidance, and assistance to the A/R team in an ongoing capacity.
  • Facilitates the delegation of fair and equitable workload for the A/R team.
  • Oversees the scheduling of department staff, including managing call-offs, and rearranging coverage as needed.
  • Follows and administers employment policies and procedures, being mindful of the attendance, professional appearance, and progressive discipline policies.
  • Conducts regular department staff meetings.
  • Maintains current and detailed knowledge of the healthcare revenue cycle.
  • Develops and maintains advanced working knowledge of the practice management system, electronic health record, and clearinghouse.
  • Works collaboratively with other employees within and outside of the A/R department to develop and implement root cause solutions that reduce redundancy and result in an enhanced and improved operations.
  • Demonstrates a sense of care, urgency, and understanding of the critical nature of an Oncology practice.
  • Delivers outstanding customer service to internal and external customers with a communication style that is professional and courteous.
  • Performs other related duties as assigned.

Qualifications:

  • High School diploma or GED equivalent; Associate degree preferred
  • 5 years’ hands-on experience in a physician practice business office performing healthcare accounts receivable follow-up and collections
  • Oncology experience preferred
  • Strong CPT and ICD-10 coding
  • Strong medical terminology
  • Advanced Practice Management system and Electronic Health Record (EHR) knowledge
  • Advanced working knowledge of electronic eligibility, claim submission, claim edits, claim rejections, ERA posting, statement generation, budget plans, and patient collections
  • Detailed understanding of healthcare revenue cycle and the associated variables that can impact claims and reimbursement
  • Strong proficiency in Microsoft Office suite
  • Excellent communication and organizational skills
  • Ability to establish and maintain effective working relationships with physicians, staff, and payers
  • Exceptional customer service
  • Ability to motivate and lead others
  • Ability to analyze data and relevant information to make effective decisions
  • Demonstrates empathetic listening skills
Revenue Cycle & Collections Specialist

 

Position Summary:

Responsible for timely and efficient follow-up activities on outstanding aged accounts receivable, ensuring accurate and complete reimbursement.

Essential Job Duties & Responsibilities:

  • Research and resolve claim denials, unpaid aged claims, and incorrectly paid claims for assigned accounts.
  • Appeal denied claims; collaborate with Accounts Receivable Supervisor and Coding team as needed to ensure claims reflect correct and compliant codes and rebill claims when necessary.
  • Receive patient phone calls, answer account inquiries, and set up budget plans as needed.
  • Work directly with insurance companies and patients to resolve billing and payment issues and problems.
  • Follow department policies for operational adjustments and refunds while maintaining compliance with CMS rules and regulations.
  • Clearly document any and all follow-up activities in Practice Management system.
  • Communicate any identified denial issues to Accounts Receivable Supervisor, Coding team, and Revenue Cycle Director.
  • Respond to payer requests for additional information in a timely manner.
  • Work collaboratively with Revenue Cycle team and other departments to resolve issues.
  • Maintain a current and detailed knowledge of the healthcare revenue cycle.
  • Understand the critical nature of an Oncology practice and approach job and responsibilities with a sense of caring and urgency.
  • Deliver outstanding customer service to internal and external customers with a communication style that is professional and courteous.
  • Perform other related duties as assigned.

Qualifications:

  • High school diploma or GED
  • 1-3 years experience in a physician practice business office performing accounts receivable follow-up and collection activities
  • Overall knowledge of healthcare revenue cycle and associated accounts receivable follow-up process
  • Working knowledge of CPT and ICD-10 coding
  • Strong medical terminology
  • Strong level of computer skills including EHR (electronic health record), Practice Management system, and Microsoft Office Suite
  • Customer service experience; preferably in healthcare related environment
  • Oncology experience helpful

 

Injection Room Nurse

 

Position Summary:

This position is for a registered nurse, working in a clinical environment. Works with a team to give excellent patient care by giving injections in addition to accessing and obtaining specimens from central venous devices, which include subcutaneous ports, PICC lines, etc.

Essential Job Duties & Responsibilities:

  • Obtains vital signs on patients if not completed prior to injection administration.
  • Reviews lab work with patients at their request and follows up with the physician.
  • Makes sure prior authorization is obtained, orders are in and appropriate labs are back before specific injections are given.
  • Administers SQ/IM injections.
  • Performs access and blood draws from subcutaneous ports, PICC lines and other central venous catheter lines.
  • Performs sterile techniques for dressing changes and port accesses.
  • Understands the critical nature of an oncology practice and approaches job and responsibilities with a sense of caring and urgency.
  • Works collaboratively with team members and physicians to meet the needs of patients.
  • Communicates professionally and courteously at all times.
  • Performs other related duties as assigned.

Qualifications:

  • Ohio Licensed Registered Nurse
  • ONS chemotherapy/biotherapy certification required (must be obtained within 90 days of hire)
  • BLS certification
CT Technologist - Contingent

 

 

Mid Ohio Oncology/Hematology, Inc. dba The Zangmeister Cancer Center is seeking a contingent CT Technologist. The minimum commitment required for this position is 5 shifts per quarter (12 weeks). No evenings, weekends or company-recognized holidays required. Hours are Monday through Friday during regular business hours.

Essential Job Duties & Responsibilities:

  • Collaborates with the technical staff in organizing the department work flow.
  • Facilitates patient flow within the department and maintain a proactive approach in handling patient concerns.
  • Actively seeks and develops new measures to improve the quality of patient care with a multi-disciplinary approach.
  • Collaborates regularly with the Radiology Manager and establishes ongoing lines of communication with other Zangmeister Center departments through meetings and discussions.
  • Keeps abreast of changes in Federal and State regulations and current practices in the field.
  • Develops and maintains additional imaging modality proficiency along with the required Radiologic Technology certification.
  • Ensures that adequate department supply levels are maintained, and that equipment failures are reported and documented.
  • Prepares patients for radiological examinations by explaining the procedure, removing articles such as jewelry, through which x rays cannot pass, and positioning patients so that the parts of the body can be appropriately radiographed.
  • Takes all appropriate measures to prevent unnecessary radiation exposure.
  • Operates equipment to acquire the ordered images, assures that the image is complete and accurate, and assures electronic delivery to the interpreting radiologist.
  • Prepares solution of contrast medium for the patient to drink, allowing the radiologist to see soft tissues in the body.
  • Proficient with inserting IVs and power port access for IV contrast.
  • Performs all X-Ray studies as per physicians’ orders.
  • Maintains new CT dose monitoring spreadsheet with current specifications.
  • Maintains dosimetry badge reporting.
  • Radiographers position radiographic equipment at the correct angle and height over the appropriate area of a patient’s body.
  • Measure the thickness of the section to be radiographed and set controls on the CT Scanner to produce images of the appropriate density, detail, and contrast.
  • Follows physicians’ orders precisely and conform to regulations concerning the use of radiation to protect themselves, their patients, and their coworkers from unnecessary exposure.
  • Works with Radiologists to maintain the correct exam ordered for specific reason for exam.
  • Places corresponding order in EMR to correlate with the physician order.
  • Observes that authorization is in for each exam ordered and work with physicians if exams need to be changed due to patient’s conditions.
  • Understands the critical nature of an oncology practice and approaches job and responsibilities with a sense of caring and urgency.
  • Communicates professionally and courteously at all times.
  • Performs other related duties as assigned.

Qualifications:

  • Graduate of an accredited Radiography program
  • ARRT – American Registry of Radiologic Technologists – registered
  • CT experience preferred
  • BLS certification

  

 

 

Medical Assistant

 

Position Summary:

Provides medical assistance in patient care delivery under the direction of the physician and department nursing staff within the medical assistant scope of practice.

Essential Job Duties & Responsibilities:

  • Interviews patients, measures vital signs such as pulse rate, temperature, blood pressure, weight and height, and records information on patient charts.
  • Prepares exam rooms for patients.
  • Administers subcutaneous and intra-muscular injections.
  • Reviews lab work with patients at their request and follows up with the RN for additional advice as needed (above scope of knowledge).
  • Ensures the entire pre-certification is completed, orders from the physician are in the EMR, the benefit questionnaire is completed, and appropriate labs are back before specific injections are given.
  • Performs a variety of patient care activities to assist physicians and nursing personnel.
  • Responds to patient questions and needs by editing, canceling and rescheduling appointments as necessary according to clinic protocols.
  • Keys data into computer to maintain office and patient records.
  • Receives new consult information and schedules patients appropriately.
  • Completes patient disability and FMLA forms.
  • Routes faxes to the appropriate parties.
  • Submits a visit summary for every patient seen by the provider that day and gives to patient prior to departure.
  • Scans documentation/records into the EMR system.
  • Distributes mail to physicians.
  • Provides referrals as needed.
  • Ensures patients are fully informed of their scheduled appointments and related information.
  • Maintains effective working relationship with staff.
  • Performs other related duties as assigned.

Qualifications:

  • High school diploma or general education degree (GED)
  • Certified Medical Assistant preferred
  • Medical Assistant experience preferred
  • Phone triage experience preferred